The people have spoken -- are you listening?

A few weeks ago, I wrote a post called, "How much should a PDF cost". Then over at Paizo.com a thread was started talking about the exact same thing I talked about in the post.  The saddest part of all this is that they company in question still has not come out with any kind of statement to explain what they are doing and why.  Is this an missed opportunity to make a direct connection with your customers?  It is.  The worst part of all this if the roles were reversed, I bet you the company would be screaming bloody murder.  If you want to be in business, then act like a business who cares about potential customers.  Talk to you later...